We've established that we'll always use the Endicott voice to communicate with our audiences—but tone allows us to adapt our voice to craft more nuanced messages while maximizing engagement and audience understanding.
Examples of Our Tone
Example One:
“Dear {{Prospective Student First Name}},
Don’t let “one of these days” become “none of these days”!
With our Early Action/Early Decision deadline approaching, what’s holding you back from submitting your application?
Our renowned faculty are experts in their fields and dedicated to empowering you with the knowledge you can apply immediately in your internships—plus, the average class size is 16.5 students for a personal learning experience.
Along with immersive internship opportunities designed to land you the career of your dreams, students of all majors are encouraged to study or intern abroad. And on campus, there’s never a shortage of things to do—from clubs and athletics to arts and volunteering. Our Gulls are dedicated to giving back to the community!
Speaking of community, Endicott is also just 30 minutes from Boston, a hub of world-class museums, shopping, restaurants, and nightlife.
Want our opinion? There’s no better place to be than the Nest.”
This application reminder email to a prospective student is a bit of a departure in that it is direct in its questioning (“What’s holding you back?”) and urgent (Don’t let ‘one of those days’ become ‘none of these days’), but also stays true to the informative and friendly Endicott voice while promoting several Endicott brand propositions.
Example Two:
For an Endicott student, there is no better feeling than walking into Callahan on a Saturday night. The reason? A chicken patty sandwich. Yes, our Gulls flock to the dining hall every weekend for what they’ve deemed ‘chicken patty Satty.’ After a long week of classes, this simple but satisfying sandwich is a reward—and it has come to represent an essential part of the Endicott experience.
In March, Callahan Dining Hall was blessed with the arrival of Sal’s Pizza, the brick-and-mortar pizzeria originally out of Boston’s North End. Now, with hundreds of options from Sal’s to EAT Café and more to come, we asked our students to narrow down their on-campus culinary favorites. It was a hard job, but someone had to do it.
This article for News at The Nest is written for a student audience, so it uses a lighthearted, funny tone to engage them. While our students are used to us having a casual tone, this piece goes further—drawing an almost absurd comparison between Callahan and fine dining.